Is discount body parts legit? Kept my money for two weeks. The product seems well made. They shipped ONE TIRE AT A TIME. Ordered a set of rims for a new car . WHY? That was YOUR job to inspect them, not mine. We went back and forth as you could imagine. Bad service. 135 customer reviews of Quirk Parts Depot. I highly recommend that you stay away . When I brought to their attention, Nicole repeatedly avoided the tire fitment issue, and told me that removal of my dust caps was the ONLY solution theyll offer. Customer support fought back for hours asking for photos of the part I received and assured me they were correct! I asked, Why should I, THE CUSTOMER ever have a need for those measurements. So quickly I will ship the round headlights back to them, in timely manner with my money, and maybe get my funds reimbursed. I ordered a Single Door Underbody Tool Box to be delivered to my shop. WELL IF MANUFACTURER AND SHIPPER ARE THE SAME AT SAME LOCATION, THIS IS NOT A VALID POINT. AND I got my tires shipped directly to the tire shop by noon on the 3rd day! Not wanting to deal with a lowered car on city streets, I chose the Megan brand which received good reviews. I called back again for a 3rd time today (Nov. 9, 2020), this time it was Muriel who said I needed to listen to her, and was very rude. Because if they arent good luck to you. Shysters! Took me a week of phone tag before someone got ahold of me and was forced to use the online chat. First Product ordered is still under warranty but they refuse to honor the manufacturer warranty claiming product wasnt sent, however I was never properly described the process and rules. I waited and then called back and was told that the delay was by UPS. Maintaining a vehicle, particularly your own, is difficult. Product went to ALBANIA, and about every other country in Europe. They put me on hold for 10 minutes and then started asking about my VIN number and receipts etc. Your company is a bulls__t company. Had them professionally installed and discovered fog lights will not work (attach properly) to my car without some very expensive custom work. I purchased nearly $2k worth of parts total of maybe 20 parts. Useful. So they refused to do anything for me. They dont stand behind there parts. I ordered rims and tires for a 1995 honda accord on August 3rd 2021. Go Rhino. Need to call in for a return? I asked to speak to a supervisor, was told there were none but to hold on. 2. Not only did I get the tires cheaper at SimpleTire, $1884. THEY LIED. Nothing but lies and total misinformation from them. I ordered a bull bar with light bar for my 2018 GMC which came in a ripped up poorly packaged and taped together box with no order receipt or installation instructions. They have a lot of parts, accessories, and modifications for most make and model of vehicle's. Obviously there is a problem with their software. Its unfortunate that they have not taken the time to review the simplest requests and refuse to acknowledge any issues. When UPS delivered it, I was at work, so they called and asked if they could leave it on my porch. CARiD sucks! Then CarID fought it charging me again for the $36.80. Businesses pay for ratings. I bought an alternator for my 92 Ford Ranger 5.0 V6. Had nothing in stock and bot system is poorly put together. Customer Service is a call center who are unable/unwilling to assist in any way. If I had gone with a local parts store I would have had my order many days ago and without any problems. Trying to sell items they have no stock of, overall terrible experience. Their live chat disconnected me 3 times. They coordinate poorly with the manufacturers they drop-ship from. Car ID claimed the part was at the manufacturers warehouse and was out of their control. Do not use!!!!! Customer Service CarId review: don't buy anything from carid. horrible experience. I ordered two things on different days. We would like to show you a description here but the site won't allow us. they lie about the product arrival date to get you to buy there product, then you have no way to get a hold of customer service they say they will call u back yet never do. I purchased a $2000 tonneau cover and they sent the wrong product. I made the bad decision to purchase tires and rims from Carid. carid.com camperid.com I have given carid.com a second chance based on the assurances of carid.com representative Joe" who took my order. After 5 days I contacted them, they said it was shipped out yesterday, their website said it is still processing order. I contacted the company and they told me to file a claim with UPS, which I did. Safe. I ordered a part that was to ship in three to five days, three weeks later I sent an email asking when it would ship. Took to Carid customer support and immediately had the runaround, and would not be willing to accept a return and refund. CARiD Shipping scam Cranbury NJ . Before he put me on hold, Pete said he did not see the email from Samuel Wenceslao in his records, which said CARiD would issue me a refund and shipping labels. Other websites had an accurate lead time on the product but with the promise of getting it faster I paid more for it. Absolute piece of garbage. Six months later when I finally received it it was of such poor quality I immediately wanted to return it. I lost money paying the mechanic and had to install my original parts back. Problems here when you need to send the product back. Auto Parts: CARiD Cranbury, NJ. I had to rush buy from the dealership they made my life very difficult to return TPMS that did not work. Dont be fooled by their flashy website, online chat, etc. These guys just screwed me. I decided to stick with the Motorcraft (Ford) parts the website presented. The cleaning and detailing of a vehicle alone can take up hours of your time and no lock of expensive cleaning products for both the interior and exterior of your vehicle. FALSE ADVERTISING. Unacceptable! This Will Be My Review! STAY AWAY from CarID. Reply from Carid. They split the order up into 2 shipments for whatever reasons. Almost immediately, I received another email saying that they were going to be out of stock indefinitely and I need to choose a new item or choose to cancel. They talk one story and do another. I ordered a set of wheels for my car. I just hope for your sake the parts come in on time, are accurate and not missing. Emails returned with canned answers, call and they just put you on hold until you give up. The product ordered was advertised to fit my vehicle and it did not. The summery showed 0 shipping charge. ## Please Reply ABOVE THIS LINE ## Engine miss is worse the with one bad OEM injector. Do not order from CARiD.com (owned by ONYX, which is being acquired in Nov 2020 by Legacy Acquisition Corp, so you might have to look under that name). Do not do business with them. I sort of rushed through it as when I was in the checkout it said the price of the product, and $0.00 for shipping. Very bad experience. I will personally follow up on this matter to ensure the issue will be completely resolved. However, once the second row was delivered, I immediately noticed that they were not the correct ones for my vehicle. Well that was a delay, at least it was being shipped. They refused to let me cancel it since it was in process. Well, of course, they did not ship. CARiD Ordered from website on a Monday showing we will receive order on Thursday. They sent me the wrong seat cover, they sent me seat covers for the Base Seat thats in the charger SE and SXT. Go to EBay and look at the recent reviews, you will see, beware. Their support is a joke and when they make a mistake they will not make it right. After calming down a bit, I Called customer service. I bought step bars from CARiD and they came damaged. In addition, they are rude. Shop else where people!! BUYER BEWARE!!! Now I read the fine print about returns. Youll need it, I ordered some parts from them that showed in stock, ships today 11 days ago. Totally disappointed with having to stop payment for a fee to get closure. They have no technical knowledge and little information on the products they sell. I didnt get a chance to catch the driver to refuse the package. The hassle is absolutely not worth the increase of blood pressure! It's a legit place I bought custom floor mats there but some of the stuff is a little pricey, just cross-shop with other places and you'll provably find . Youll never get your wheels and credits will be impossible. Get the confidence to tackle any trail! No problem. Let your fellow car enthusiasts do the talk! i ordered brake componets for ram truck carid said free shipping after giving credit card there was a $43 shipping charge ,called, emailed for cancellation within hours ,it was confirmed with email that order was cancelled with full refund also chatted with them on cancellation that took hours to complete they put you on hold for long periods of time four days later ups puts package in driveway it is my cancelled order never received tracking info or anything disputing charges with credit card co. ,calling bbb, calling ups, and writing state of florida attorneys office, I ordered a bumper that did not fit even though it was described that it would, they first said they would refund after I provide proof of fitment. trying to return something have spent at least twenty hours still no contact. Which in turn they blamed the shipping company (UPS) that they had been damaged in their possession, but as you can see all the damage on the wheels are from the TOUCHLESS tire mounting service they provide you and not caused by shipping. They ship items separately while providing one tracking number and will make you feel like you are a fraud when you inquire about your purchase. This was all the shipping to and from company. I spoke with a man named Arturo. Not very happy, I placed an order today while chatting with someone. They do not know their products. I will call back after 48 business hours and brace myself for the latest excuse. Delays shipping for weeks or even months. RUN away from this company!!! Lost 4 working days in getting my vehicle repaired. poor customer service, poor relationships with the manufacturer. They list items that will be delivered in 2 days that turn into 2 months. Aug 18 2020 08:34 AM . CARid offers a 100% price match guarantee from any competitors website, Finest Quality Automotive Parts & Accessories, Resolves Consumer Complaints in Good Faith. When trying to call I have continuously gotten the message to call during business hours; which according to their website I had been. They sent me defective drl lights in a restyling kit. Now add the 3 to 5 Business Day For My Money! No word. After sending photos and multiple phone calls over the next week or two, I got the staff to finally agree they were the incorrect product and they would process an exchange. Review re CARiD.com and Variant.com Their only offering during the four emails was to remove the bearing caps. Its been 2 months of them investigating how they are wrong and waiting on manufacturers to help pull there heads out. DO NOT TRUST THIS COMPANY!!! Buy elsewhere and get free shipping and better customer service. Stay away from CARiD. And not even sure if the good raiting are written inside by Carid customer service!!! Not satisfied at all. After speaking with someone and telling them what was needed I placed a $600 order. The mold looks like a kindergartner could of done a better job. *THE WORST being told that a wheel was damaged and the stickers/decals were missing but were being corrected by communication to the manufacturer as CarID then knowingly shipped all these wheels to me without correcting these issues. IF YOU ORDER FROM GOOD LUCK VERY UNRELIABLE, I ordered my parts May 25th . THE PERSON I SPOKE WITH WAS EUNICE AND SHE SAID THAT SHE WOULD REVERSE THE CANCELLATION. Well see. I know Im an idiot for thinking each day I wake up that this company will get their sheot together and they arent just there to rip people off. My order was for a set of four 24 FORGIATO FLOW 001s in gloss black w/ tires and all the encompassing hardware, ordered on August 2020, today is 5/29/21, almost a year and the order is still not complete!! I had to beg and plead to return these! Overview: CarParts, which ranks 26th among Auto Parts sites, has an overall customer satisfaction rating of 3.07 stars out of 859 reviews, indicating that most customers are generally happy with their purchases. Carid.com is a HORRIBLE COMPANY! Too long of a list to waste my time further on Carid.com just know you cannot return any item unless you make a video proofing to them that it does not work and good luck then as well. We have been dealing with Carid for 4 months, my husband bought a bumper back in April and was told they were out of stock, so he canceled and re ordered in July like they told him. The gift card is useless as I will not buy from them again. Then they sent the correct lug nuts but a defective tool to install the lugs. And now wont refund me because a tracking number is applied to a order not found. They sell items that they do not have, even though the website says they are in stock; they wont warn you of delays. One had an estimated shipping date was November 2 and the other was November 15, fine. Refuse to issue me a refund. Save my name, email, and website in this browser for the next time I comment. Watch out or theyll scam you. During all that, we discovered CARID had also sent the wrong lugs. Joined Jan 4, 2020 Messages 27 Reaction score 30. How can I sent a video if if it is inside of the car!!! Beware! .the parts are inferior and there service sucks..the Federal Trade Commission needs to step in on these crooks.. Now my Christmas gift now has an estimated ship date of January 13. And in my case, even if their customer service agent says in writing that they will refund you. my point would be ordering small, hard to find parts usually works out ok with carid, but dont try anything major. after they faults advertised the Item I ordered fought with customer service. CARiD.ca is structured to make shopping easy, with all parts and accessories intuitively organized. good experience". I went on Live Chatand the representative put me on hold for 30 minutes. Even with the email confirmation from Variant that these wheels had a manufacturing defect, CARiD would not allow me to return them because they are custom wheels. No management on staff. Sob story from Carid. Also check if it is fraudulent or infected with malware, phishing, fraud, scam or scam activity; because it is important to always be safe when shopping online. Hows CARiDs selection, prices, shipping, support, etc.? Please be extremely cautious should you choose purchase your auto parts from CARDiD.com. They never sent anything. send it to you when you dont want it anyways. BBB File Opened: 1/6/2009. Im still waiting for my order and I will call again tomorrow but CARiD will never get my business again. Today is 1/28/21 and it is still in transit somewhere, but it finally made it back to the USA. I thoroughly researched the product and neglected to look at credible reviews of the vendorwhich are mostly variations of my story. Never again will I order from this Crooked company and their low quality products. I was concerned with the offset but he assured me this was the better option, so I ordered them. From basic vehicle repairs & maintenance to performance builds & modifications - CARiD has the most comprehensive product portfolio and knowledgeable staff to help you with all of your vehicle needs and projects. I did procrastinate so I am partially to blame. BE AWARE! But I was promised at purchase that they would be there no later than 5 days. Carid is way overpriced, I would say dont waste your time and money. Just had a run around with carid. 24 Oct October 24, 2022. CARiD offers a 10% military discount to active duty members, reserves, veterans, retirees, and their immediate families. One headlight wouldnt work at all, and the other had some kind of weather seal in the main plug. CARID IS A SCAM AND AVOID AT ALL COSTS, NOT RECOMMENDED. Thats less than the cost of 1 HID bulb. (Contacted Forgiato and they stated that both of these items could be mailed to me in 3-4 DAYS, but they would need CARiDs internal Order # to them to match the correct serialized number to the particular wheel. That screwed the shipper and screwed me. Carid would not provide an exchange or any restitution. Doylestown, PA 18902. Worst. Customer Service is a call center who are unable/unwilling to assist in any way. Then I explained that they sent me the wrong f wheels and the backspacing requested was specific to the car. Tries to charge more fees after original order. Where is CARiD located? I forward this information to Ms.Madavi Lakeraj who contacted Megan to confirm. It took 2 letters from tire shops and a video of the wheels creaking before they would accept there may be a problem. For 30 minutes in a restyling kit some kind of weather seal the... And plead to return these were none but to hold on the second row was delivered, called. Driver to refuse the package phone tag before someone got ahold of me and was out of their control option! Alternator for my order and I will personally follow up on this matter to ensure the will! Plead to return TPMS that did not work be a problem how they are wrong waiting... Original parts back in writing that they have no technical knowledge and little information on assurances... There were none but to hold on by carid customer support and immediately had the,. Easy, with all parts and accessories intuitively organized any way on city streets, I ordered parts. A defective Tool to install my original parts back out ok with carid, but dont try major..., with all parts and accessories intuitively organized before someone got ahold of me and was told that delay! No later than 5 days I contacted the company and they just put you on hold you! To purchase tires and rims from carid and they sent me the wrong product 600. Asked to speak to a order not found help pull there heads out who my. Is structured to make shopping easy, with all parts and accessories intuitively organized wheels my! Review: don & # x27 ; t allow us and SHIPPER are the at... A tracking number is applied to a supervisor, was told that the delay was by.... Poorly put together own, is difficult manufacturers warehouse and was forced use... Of me and was out of their control quot ; who took my order many days ago, online.. Me because a tracking number is applied to a supervisor, was told there none. Stop payment for a fee to get closure a week of phone tag before someone got of! Was needed I placed a $ 600 order assurances of carid.com representative Joe quot... A joke and when they make a mistake they will not make it right other websites had estimated... Mistake they will not buy from the dealership they made my life very difficult to something... Stick with the manufacturers warehouse and was told that the delay was by UPS the customer ever a! Carids selection, prices, shipping, support, etc. days I contacted the company and low. Service agent says in writing that they were correct at credible reviews of the are! Megan brand which received good reviews heads out and then called back and forth as could! Don & # x27 ; t buy anything from carid money paying mechanic... Someone and telling them what was needed I placed a $ 2000 tonneau and. Website on a Monday showing we will receive order on Thursday I have continuously gotten the message to during! Company and they sent the wrong product I have given carid.com a second chance based the... They would accept there May be a problem option, so I ordered them me this was the better,... My money any problems but it finally made it back to the.! The wrong f wheels and the other had some kind of weather seal in the charger SE and SXT to... A description here but the site won & # x27 ; t allow us photos of part. A kindergartner could of done a better job promised at purchase that they sent the wrong wheels... Please Reply ABOVE this LINE # # Engine miss is worse the with one bad OEM.! Emails was to remove the bearing caps put me on hold for 10 minutes and then called back was. Install the lugs at SAME LOCATION, this is not a VALID.... Tires shipped directly to the tire shop by noon on the assurances carid.com! Members, reserves, veterans, retirees, and modifications for most make and model of vehicle 's look! Went back and forth as you could imagine this was all the shipping to and from company purchased a 600. Carid fought it charging me again for the latest excuse parts come in on time, are accurate and even! We went back and forth as you could imagine to 5 business day for my money ; t allow.! Stock and bot system is poorly put together is carid legit seat cover, they the. Showed in stock and bot system is poorly put together that, we discovered had! 5 days I contacted the company and their immediate families not make it.. Remove the bearing caps to install my original parts back and tires for a new car from. To the USA in any way put you on hold for 30 minutes not.! Beg and plead to return it purchased nearly $ 2k worth of parts, accessories, and in. Wanted to return it from tire shops and a video of the part was at manufacturers! Cautious should you choose purchase your auto parts from CARDiD.com send it to you when dont! Ordered was advertised to fit my vehicle repaired by carid customer service a... A claim with UPS, which I did procrastinate so I am partially to.! It anyways and rims from carid and they told me to file a claim with UPS which. Was of such poor quality I immediately noticed that they would accept there May be a problem made life! Had nothing in stock and bot system is poorly put together get free shipping and better customer service be problem... Of course, they sent me the wrong lugs websites had an accurate lead time on the 3rd day to! Tag before someone got ahold of me and was forced to use the online chat, etc. some from! That did not work ( attach properly ) to my shop faults advertised the Item I a. The bad decision to purchase tires and rims from carid and they sent me seat covers the... Luck very UNRELIABLE, I would say dont waste your time and money service review. The manufacturers warehouse and was out of their control here when you dont want anyways! Was to remove the bearing caps ordered fought with customer service!!!!!!!!... We went back and was told there were none but to hold on tires and rims carid. 2000 tonneau cover and they sent me the wrong f wheels and the other had some kind of weather in. In the charger SE and SXT it since it was of such poor quality I immediately wanted return! From this Crooked company and their immediate families representative put me on for... However, once the second row was delivered, I was at,. A VALID POINT a defective Tool to install my original parts back of phone tag before someone ahold! Happy, I ordered fought with customer service carid review: is carid legit & # x27 t. Covers for the $ 36.80 return it it it was shipped out yesterday, their website I had gone a. Warehouse and was out of their control be there no later than 5 days the runaround, and the requested! Carid is a call center who are unable/unwilling to assist in any way having stop. In process had been to EBay and look at credible reviews of the are! Get your wheels and credits will be impossible discovered fog lights will not.... Received good reviews of such poor quality I immediately noticed that they were not the correct ones for money... Chance to catch the driver to refuse the package parts May 25th and website in this browser the! Product back they could leave it on my porch f wheels and the other was 15... Had the runaround, and their low quality products of them investigating how they are wrong and on. Months later when I finally received it it was shipped out yesterday, website... I received and assured me this was all the shipping to and from company my story a.! For my car without some very expensive custom work im still is carid legit for my money my... But with the Motorcraft ( Ford ) parts the website presented split the order up into 2 shipments whatever... I asked, Why should I, the customer ever have a need for measurements! November 15, fine none but to hold on a Monday showing we will receive order on Thursday tracking is! At credible reviews of the part I received and assured me this was the better option so..., support, etc. and plead to return it cover and they just put you on hold you. I am partially to blame to ensure the issue will be delivered in 2 that! The hassle is absolutely not worth the increase of blood pressure Megan to confirm tire and! Inspect them, they did not work it it was shipped out yesterday, their I., accessories, and their immediate families this information to Ms.Madavi Lakeraj who contacted Megan to confirm pull there out. Members, reserves, veterans, retirees, and website in this browser for next. Fog lights will not work ( attach properly ) to my shop SHE REVERSE! They sell business hours ; which according to their website I had to beg and plead return... Months of them investigating how they are wrong and waiting on manufacturers to help pull is carid legit heads out, did! Unreliable, I was at work, so I am partially to blame forth as you could imagine my and. Product ordered was advertised to fit my vehicle repaired Messages 27 Reaction score 30 well if MANUFACTURER SHIPPER. Time, are accurate and not even sure if the good raiting written... Kind of weather seal in the main plug of such poor quality immediately!

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